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Frequently Asked Questions

Service:

How can I get an update on my truck?

You can check the status of your truck by contacting a Service Advisor. Please have your RO number ready for speedier service.

Parts:

How do I set up an excelerator account?

Please click here to find information on setting up an excelerator account. In order to see if you qualify, navigate to the "Find My Dealer" tab on the main page.

If you’d rather email our team directly, please shoot Sal Pugliese an email at spugliese@tandemtruck.com, and he will be happy to assist you with creating an Excelerator account. Happy shopping!

Truck Sales:

Who do I talk to regarding tag and title work?

Please contact Paula Cividanes in the title department at pcividanes@tandemtruck.com for all tag and title work related questions.